Privacy Policy

Umrah Packages from UK, we commit to protecting your privacy. This policy explains how we process and protect your personal data when you visit our website or book travel services from us as per the UK GDPR, and the Data Protection Act 2018.

Who We Are

Umrah Packages from UK is a trading name registered in England and Wales.

Contact us: info@umrahpackagesfromuk.com / +44 7946 665675

What Data We Collect

• Identity & contact data: Name, date of birth, passport information, address email and phone number
• Booking data: travel dates, package selections hotel preferences, special requirements
• Payment data: processed securely via our third-party payment provider we do not store full card details
• Health data: for your own travel, a proof of vaccination (MenACWY for example)
• Technical data: IP address, browser type, and site usage, via cookies and analytics
• Communications: Emails, calls or WhatsApp messages you received from our team

How We Use Your Data

You can withdraw marketing or cookie consent at any time.

Who We Share Your Data With

To carry out your booking we might need to share data about you with:

• Airlines, hotels, and transport providers
• Saudi authorities (Nusuk) and visa processing services
• Payment processors (e.g. Stripe, PayPal)
• Data providing (Analytics and advertising services) (Google Analytics, Meta/Facebook)
• Regulatory bodies, where legally required

We do not sell your private information.

International Transfers

There are some data (passport, visa details) that you need to share with authorities and providers outside the UK to proceed with your Umrah travel booking as part of processing your visa and Nusuk registration. Measures are taken to ensure that this is done safely.

Cookies

Site Sound uses cookies and tools such as Google Analytics and Facebook Pixel for understanding site usage and driving marketing. Essential cookies allow the site to function, with analytics and advertising cookies only being set upon your consent which may be managed via our cookie banner.

How Long We Keep Your Data

You may be requested not to retain any data for longer than is necessary, usually for your booking plus 6 years for financial records. Keeps marketing data until you opt-out

Your Rights

Under UK GDPR, you can:

• Access, rectify or delete your data
• You have the right to block or object to some types of processing
• Request data portability
• Withdraw consent at any time

To use this right please contact info@umrahpackagesfromuk.com We respond within one month. You can complain to the ICO if you are not satisfied.

Data Security

We keep your data in secure payment, provide appropriate technical and organizational measures to guarantee a sufficient level of security regarding the internal access limitation.

Children’s Data

We do not knowingly collect any information from children, only when a parent/guardian is completing the booking on behalf of their family (e.g. their child’s passport details for visa purposes).

Changes to This Policy

New policy updates might occur from time to time. Changes will be updated in the last updated date above.